Chatcave.me offers support for the majority of features included with a default installation of Ajax Chat. We have also added some additional features. This page offers a basic overview of the features provided by Chatcave as well as some basic administrator documentation on managing your chat room.
Administrator DocumentationHow do I access my chat room's admin control panel?
You can access your chat room's admin panel by adding ?view=admin to the end of your chat URL once you are logged in. You must be logged in as the chat room's owner/founder in order for this to be accessible. No other administrators will be able to access the administration page.
How do I promote moderators and administrators?
You can promote moderators and administrators using the /usermod command. For security reasons, only the chat room owner can modify the accounts of existing administrators. Acceptable paremeters include
- /usermod john moderator
- /usermod john administrator
- /usermod john user (remove all moderator or administrator permissions)
- /usermod john guest (does not delete user, but demotes them to "guest status")
- /usermod john chatbot (experiment as you wish)
How can I set a welcome message for my chat room?
You can set a welcome message via the /MOTD command. By default, the MOTD is enabled, but no MOTD is set. You can display the MOTD by simply using /MOTD, or you can set one by using /MOTD with a message following the command. For example:
- /MOTD Welcome to the chat!
Can I change the email or password for other users in the chat?
If you need to reset a user's password or email as an administrator, use /password [user] [password] or /email [user] [email]. If users have set their email addresses, they can reset their own email/password. This feature is primarily intended to allow administrators to reset passwords if users have not set an email address, but it will be the administrator's responsibility to verify the user's identity.
Can I delete or rename users?
Use /username [username] [newusername] to rename a user. If a user is renamed, they will receive an email notification if they provided an email on their nickname registration. Deleting registered users is not currently supported, but will be supported on the next build version of Chatcave (Build 3).
What is nickname registration?
Nickname registration provides an easy and simple way for users in your chat room to register their usernames and also allows you to manage user roles and permissions without editing configuration files. By default, users are not required to regsiter their nicknames. If users do not register, they can log in as a guest by leaving the password field blank on the login screen.
Username registration allows accounts to be verified and protected, and also provides an easy way to manage chat room moderators. See FAQ related to the /usermod command for more information.
How do I ban users?
Use /kick [minutes banned] to ban users from the chat room. This command bans both their username and their IP address. If no time is specified, the user will be kicked and automatically banned from the chat room for five minutes. You can unban users via the /bans command (click the user's username to unban).
Can I disallow guests from logging into the chat?
Yes. Go into your chat administration panel and set the "allow guests" setting to disabled.
I set a default theme for the chat, but this theme is not showing up for users.
Setting a default theme enables a new default theme on the login page and for new users who have not set their own custom themes. If users have selected themes that are not the default already, this setting will not apply.
Can I add my own channels to the chat room?
Not at this time. Currenty, Downstairs (registered users only) and Public (all users) are the only channels available. However, better support for custom channels is expected to be added for the next major build release of Chatcave (expected for build 3).
Can I change the user associated with the owner/founder of my chat room?
Yes. However, we do not change chat room owner IDs without verification of ownership. To verify ownership of your chat, log in through the owner account and use the /userkey command. Then private message Chatcave and/or Darth-Apple on the support forums with your userkey, chat URL, and the username associated with the new owner. We will then verify your userkey and process your request. This is a manual process, and may take 24-48 hours to fully process. For more information, please visit the support forum.
Can I change the URL key of my chat room?
It is possible to change the URL key of a chat room. However, this is a manual process that is not fully supported or gauranteed not to cause issues. Because data for chat rooms (including database tables) are associated with the URL key, it is recommended to select a URL key that will not need to be changed. However, if it is absolutely necessary for you to obtain a URL key change, follow the following steps:
- Log into the chat via the founder/owner account and use /userkey. Copy/paste the result and private message your key to Darth-Apple or Chatcave on the support forum.
- Indicate your current chat room URL or URL key.
- Indicate the URL key that you would like to use. (Must be unique, not already in use)
How many users online can my chat room handle?
The limit is currently set to 30 users, not including moderators and administrators.
How do I delete a chat room?
Chat rooms can be manually deleted by request from the owner. If you need to delete a chat room, please log in through your owner account, then use the /userkey command. Copy/paste the result and private message Darth-Apple on the support forum, along with the URL and name of the chat you wish to delete.
Please note that inactive chat rooms may be deleted automatically. To prevent your chat room from being deleted automatically, it is recommended to log on periodically. Active chats will not be deleted for inactivity.
A message was posted regarding an automated upgrade script for my chat. What does this mean?
Non critical changes and updates to the code are pushed in update packages to ensure reliable uptime for chat rooms. When an upgrade is pushed, the "build number" for a chat room is automatically updated before any other request is processed for your chat. When this happens, a message is automatically posted notifying you of the upgrade. Most upgrades are minor and little to no change will be noticed immediately. Major upgrades are logged on the forums for additional information. To verify your chat's build number, use the /build command.
How can I access the chat room logs?
Chat administrators can add ?view=logs to the end of the URL. Logs are currently guaranteed to be retrievable for 90 days. Some logs may be stored for longer.
User DocumentationHow can I change my password or email?
Simply use /password [newpassword] or /email [newemail] to reset your email or password. Use "/email unset" to unset your email address.
What are the advantages to setting an email on nickname registration?
Setting an email address is optional for nickname registration. Doing so ensures that password resets will be possible, and also provides a means for email notifications if a user's registered nickname is changed by an administrator.
Why are their parenthesis around my username when I log in?
This is most likely because you have logged in as a guest. If your administrator has enabled nickname registration, you can register your nickname to remove the parenthesis.
How do I set my "away" status in the chat room?
Use the /away command to set your "away" status in the chat. Your username and status will automatically be reverted as soon as you post a new message in the chat.
How do I use private channels?
If the chat room administrator has enabled private channels, you can enter a private channel by entering your [username] channel in the drop down list near the top of the chat room. You can then invite users to this private channel via the /invite [username] command. This feature is only available for users with registered nicknames.
The chat room appears to be down. Was I banned?
You will be told explicitely on the login screen if you are banned. If the chat room is simply down, it is probably a server issue.
Chatcave RelatedHow can I report an abuse?
Chatcave.me is not responsible for the actions of individual chat rooms using this service. However, if you believe a chat room is breaking the terms of service agreement, please let us know via a private message on the support forums.
How can I find the terms of service?
The terms of service can be found here. Please note that these terms can change at any time. It is recommended to check back periodically with the terms and conditions as well as the general happenings over at the support forum related to Chatcave.me.
Why is there a 13+ age restriction in place?
This is for two reasons. First, we are hosted and owned in the United States, so Chatcave.me is obligated to follow COPPA restrictions that are enforced by law. Secondly, this is to protect children on the internet. Owners of chat rooms must be above the age of 13, and must also enforce the 13+ restriction on members of their chat rooms. By using chatcave to host your chatroom, you agree that as a chat administrator, this is your responsibility to enforce. If you believe you have found a breach of the terms of service, please feel free to report the breach to us on the support forums via private message to the staff.
Will there ever be proper mobile compatibility?
Most users have had success getting ajax chat to work on mobile devices, but the layout, as mobile users are well aware, is not catered towards mobile users and does not adjust easily. We are looking into improving mobile compatibility as a long term project. The developer of Ajax Chat has noted that Ajax Chat 0.8.8 will have improved mobile support. It is possible that we will have some mobile improvements implemented before chatcave officially upgrades.
What is Ajax Chat?
What version of Ajax Chat is Chatcave built upon?
Chatcave is running on a modified version of ajax chat, currently based on Ajax Chat 0.8.7. Some of these modifications improve features of ajax chat and also allow ajax chat to be installed as a hosted service. New "builds" will be pushed by us to update ajax chat to new releases, as well as to improve some of the custom features that we have added, some of which are not officially supported by ajax chat. All chat rooms are upgraded automatically when new builds are pushed by us. To see which build is currently pushed for your chat, use the /build command. More information on updates featured in your current build can be found below.
Chatcave BuildsBuild 2 [minor update]
Build 2 featured login page bug fixes and improvements, the removal of useless chat commands, and minor bug fixes. In addition, the upgrade system was fully tested for future builds. Ajax chat version: 0.8.7.
Build 3 [minor update]
Build 3 provides stability and backend improvements.